↑ Return to Business Courses

Print this Page

Understanding Conflict – Prevent Incidents Becoming Crises

Understanding and avoiding conflicts are essential skills for all managers. 95% of crises begin with the most insignificant of incidents. By attending this course participants will begin to understand the conflict cycle, learn skills to defuse potential conflict situations, reduce stress, save valuable time, remain calm and grow in confidence in managing difficult behaviour.

 

1 or 2 day course

Permanent link to this article: http://judyhatswell.com/business/business-courses/understanding-conflict-prevent-incidents-becoming-crises/