“Quality is not the problem, quality is the answer to the problems” W.Edwards Deming
For schools to be effective and to succeed in having students produce quality work, a mixture of sound theory and well researched strategies plus excellent leadership is required. An understanding of Choice Theory, an internal psychology, provides staff, students and parents with the reasons why particular strategies are more useful than others in succeeding to develop quality educational outcomes. This Theory underpins the importance of developing effective relationships with students and staff. Reality Therapy or Counselling for Success provides all members with skills. The Counselling for Success techniques also enable teachers and administrators to learn to work effectively with students and staff who are resistant to change. Lead Management techniques with an emphasis on self evaluation, visioning and values within both the whole school and the classroom provide the tools for administrators, staff, students and parents to work together toward high learning outcomes. Lead Management is everyone’s business and is an art. An art that can be taught. Effective leadership is based on developing quality relationships. Everyone in an organisation needs to be connected, trusted, acknowledged and respected. Management studies highlight the importance of quality relationships. Some claim that 78% of the success of an organisation comes from effective relationships. These programs teach participants how to achieve success.